Oettinger Davidoff has announced it is entering into a partnership with Quintessentially Lifestyle to create the Hourglass Lounge. Hourglass Lounge is designed to be the world’s first luxury concierge service dedicated to the cigar enthusiast. For Davidoff, the launch of the Hourglass lounge strengthens the company’s seed to store story as well as the total customer experience offered.
While there is basic “blocking and tackling” in terms of a concierge service like making restaurant reservations and getting theater / concert / sports tickets, the program reaches further to almost fantasy-like proportions.
According to a press release, the Hourglass Lounge “enables its members to enjoy unparalleled levels of service: from responding to their everyday needs to fulfilling their extraordinary requests and wishes. This service is designed to fill the cigar aficionado’s time beautifully, exquisitely, and exclusively with unforgettable experiences.”
Examples of such extraordinary requests that fit into the model of the Hourglass Lounge include booking a trip to the Great Wall of China, booking a dining experience with a celebrity chef, or even booking a round of golf with a golf legend.
Cigars are a key component to this service. Members can request cigars and be assured their cigars will be made available for them, wherever they want them – including VIP access to top cigar lounges. The service also gives members access to new, pre-release, and limited Davidoff blends. Hourglass is also providing its “Bespoke Lounge & Cigar Cellar Design by Davidoff/Atelier Oï”. This service offers members the opportunity to have their own personal cigar cellar and lounge to be crafted for them to enjoy cigars in their own home.
Oettinger Davidoff AG CEO Hans-Kristian Hoejsgaard said, “The Hourglass Lounge will delight and surprise aficionados worldwide by delivering unique and unrivalled experiences – following our philosophy of ‘Time Beautifully Filled’. If time is one of life’s greatest luxuries, nowhere is it more richly filled than in the Hourglass Lounge”.
Quintessentially Lifestyle will provide services for the Hourglass Lounge. These services provide 24 hour a day / 365 day a year instant access to a team of Concierges. &Quintessentially Lifestyle has offices in London, New York, Hong Kong, Dubai, Geneva, and Munich and can provide localized and global services.
“We are thrilled to be working with Quintessentially Lifestyle, one of the world’s most renowned luxury concierge services. The Hourglass Lounge helps aficionados around the world to have more time in life to enjoy exceptional cigars and live incredible experiences thanks to its expert around-the-clock concierge support. It is the ultimate cigar aficionado luxury for those who believe that time is the ultimate luxury,” says Charles Awad, Senior Vice President Global Marketing and Innovation at Oettinger Davidoff AG.
Hourglass Lounge has a web-site providing more details of membership and fees.